Please work on your professionalism, we all appreciate you're all 'lads' and probably run it how you always have but a bit of positive customer service wouldn't go a miss. The reception guy was having a loud conversation with another customer (who was seated) when I walked in, didn't even acknowledge me until 20 seconds later when I was starting to feel like I was intruding. After i sat down on the grubby seat he carried on and all the other 5 people were looking around not knowing wether to join in his friendly convo or pay more attention to their phones. 2 minutes later he shouted "your car's ready" and all 6 people looked up, turned out to be the woman at the back, excuse me, that woman has a name and if you were a bit more polite you probably would have addressed her properly. He did this to every other person in the room including me. I had to go back there the next month for something else and had almost the same experience. I was impressed by how well you fixed my car and the price I got but I really think you need some customer service training, I felt awkward and uncomfortable and could tell that there did as well.
a week ago
Good prices and efficient service. Always busy.
3 weeks ago
Great guy's thanks I will be back 👍
a month ago
Ordered 2tyres to be fitted on their website such a friendly company fast and efficient
3 months ago
Great friendly faces that are always happy to help and advise. I have been going there for 35 years and never had any problems. I value their advice and they are good value as regards tyres.